Privacy Policy

EA Spotless Rides ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or website at easpotlessrides.com.

Information We Collect

• Contact information — name, phone number, email address
• Service address — location where service will be performed
• Vehicle information — make, model, year, and condition as relevant to the service
• Payment information — processed securely through our payment processor; we do not store card details
• Communications — messages, texts, or emails you send us
• Website data — pages visited, browser type, and general location via Google Analytics

How We Use Your Information

• To schedule and confirm appointments
• To communicate about your service, including reminders and follow-ups
• To process payments
• To improve our services and website
• To respond to questions or concerns

Third-Party Services

We use the following third-party services that may have access to certain information:

• Jobber — scheduling and business management platform
• Google Analytics — website traffic and performance tracking
• Trustindex — review aggregation and display
• Payment processors — secure handling of payment transactions

Each third party has its own privacy policy governing their use of your data. We do not sell your personal information to any third party.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

Cookies

Our website uses cookies through Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings at any time.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.